Robin Gribbin is a Certified Strategies Coach. She joined the Strategies business team in 2013 and is currently mentoring and coaching salon owners and managers who want to move their company to the next level by developing strong systems and business practices through Strategies Team-based Pay concept.
In 2003, Robin founded YOU salon, Inc. in Ellicott City, Maryland which she opened as a Strategies Team-Based Pay company. She developed a well-educated, quality team that surpasses any in the industry today. With a No-Compromise leadership style, Robin created a confident atmosphere focusing on each team members strengths and development for their future. The implementation of Strategies systems enabled her team to raise the bar for others to follow in the salon industry.
During her ownership of YOU salon, the salon’s existing client retention rate was 90% or higher, new client retention averaged 70% or better, pre-book rate of 85% or better, productivity of 78-85% consistently and 38-45% of guest buying retail a month. These numbers give clout to the Strategies systems that the YOU salon team implemented and continues to adhere to this day. Because of the strong business practices learned through Strategies, Robin sold her company in August of 2014 for a substantial profit and the company continues to be successful because of the Team-based concept. She now shares her experiences and insight with company’s across the country by coaching them to strengthen their leadership, grow their profits and form extraordinary team cultures.